5 Ways to Praise & Empower Your Client Service Team This Week
The emotional burden of client service is real. Here's what your Account Managers or Customer Success Managers need to hear from you in their 1:1 this week.
AI for Account Managers: Feeling Empowered vs. Fearing Replacement
Client service is both art and science, built on relationships and results. As someone who is driven to find sustainable solutions for clients and is consistently thinking in roadmaps, I believe this at my core. The sometimes volatile interplay of relationship and results is why Account Managers should use AI to supplement their skill set to help retain and grow client engagement.